Flagshipsales
Guest Services Administrator
Manage front-desk operations, greet visitors, and ensure an exceptional guest experience at our premium venue.
Join a professional team delivering outstanding guest experiences at one of the UK's finest entertainment and hospitality destinations.
Flagshipsales operates a network of upscale entertainment venues across the United Kingdom. We are committed to providing world-class guest services, creating memorable experiences, and fostering a culture of professionalism and growth.
Our team is at the heart of everything we do. We invest in our people, offer clear career progression, and maintain an inclusive, supportive work environment where talent is recognised and rewarded.
Explore career opportunities at our premium entertainment venues. We are looking for passionate professionals to join our growing team.
Manage front-desk operations, greet visitors, and ensure an exceptional guest experience at our premium venue.
Oversee day-to-day venue floor operations, coordinate with staff, and maintain high service standards.
Deliver personalised hospitality to VIP guests. Manage lounge bookings and maintain the highest standards of comfort.
Lead and mentor a team of hospitality professionals. Handle scheduling and maintain quality service standards.
Ensure the safety and comfort of all guests and staff. Monitor entry points and uphold venue policies.
Plan and manage exclusive events. Coordinate vendors, liaise with clients, and create memorable guest experiences.
We value our team and offer a comprehensive package to support your professional and personal growth.
Above-market compensation packages with regular performance-based reviews and bonuses.
Structured career paths with mentorship, internal promotions, and professional development support.
Comprehensive onboarding and ongoing training programmes to help you excel in your role.
Work in beautifully designed, modern venues in prime locations across the United Kingdom.
Various shift patterns available to help maintain a healthy work-life balance.
Employee assistance programme, team socials, and a supportive management culture.
Right to work in the United Kingdom (essential)
Previous experience in hospitality, customer service, or the entertainment industry
Excellent communication and interpersonal skills
Professional appearance and a positive, team-oriented attitude
Flexibility to work evenings, weekends, and bank holidays
Clean DBS check (we can assist with applications)
Our hiring process is straightforward and transparent. Here's what to expect from application to your first day.
Fill out the form below with your details. It takes less than 2 minutes.
Our recruitment team reviews your application within 48 hours.
A short interview — in person or via video call — to discuss the role and your experience.
Receive your offer, complete onboarding, and start your new career with us.
Ready to take the next step? Fill in the form and we'll get back to you promptly.